Iphone 11 pro

At Quick Repair ONA, we offer free diagnosis for all devices and guarantee our repair services. For accessories and parts, you may return new, unopened items within 30 days of purchase for a full refund. We'll also cover return shipping costs if the return is due to our error (defective part, incorrect item, etc.).

Our standard refund process typically takes 7-14 business days, though many refunds are processed more quickly. This timeline includes: return shipping (2-3 business days), our inspection and processing time (2-3 business days), and your bank's processing time (3-7 business days). For in-store returns, immediate store credit is available.

To initiate a return, log into your account and select the item from your "Order History." Click the "Request Return" button and follow the simple return process. Once approved, you'll receive return shipping instructions via email. After we receive and inspect your return, we'll send a confirmation email and process your refund. For faster service, you can also bring items directly to our store.

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